CUSTOMER CARE

Don't worry! We will make sure every customer receive the lashes or the money.


Normally, we will process your orders within 24h on working days. 


Recently, the world is experiencing covid-19 epidemic, so the air transportation resources are insufficient. It usually takes about 10 - 15 working days for delivery in recent times,at some areas severely impacted by Covid-19, delivery may delay one more week.


For those following reason, international shipping will take much longer than usual. 


  • Courier Warehouse Explosion

  • Custom Clearance takes more longer

  • Local Shipping, such as USPS & Fedex, 

    short of hands now

  • Also, local shipping service is impacted by 

    Covid-19

BTW, to provide better customer service, when you inqury about shipping detail, please offer more information of your order, such as order number, e-mail address you used for payment. It will make our work more efficient and time-saving.